Privacy policy

ROOTS Young Adult Shelter values your privacy. This policy explains how we collect, use, and protect information you share with us when you visit our website or interact with us online.

We do not collect personally identifying information unless you choose to provide it. Any information you share with us is voluntary.

Information we collect

Website usage data
When you visit our website, we may automatically collect limited, non-identifying information such as:

  • The domain you use to access the internet

  • The date and time of your visit

  • The website you visited before coming to ours

We use this information to understand website traffic and improve the usefulness of our site.

Comments and forms
When you leave a comment or submit a form on our site, we collect the information shown in the form, along with your IP address and browser information, to help prevent spam.

Form submissions are shared with appropriate ROOTS staff via email so we can respond to your request or inquiry.

Some forms are hosted directly on our website, while others are embedded from trusted third-party services such as Squarespace, Little Green Light, or Mailchimp. These services may collect information according to their own privacy policies.

Cookies
If you leave a comment, you may choose to save your name, email address, and website in cookies for your convenience. These cookies last up to one year.

Embedded content

Pages on our website may include embedded content such as videos, images, maps, or articles. Embedded content behaves as if you visited the external website directly. These third-party sites may collect data, use cookies, and track your interaction according to their own privacy policies.

Analytics

We use Google Analytics to collect anonymized data about website traffic and usage. This helps us understand how visitors interact with our site and improve our content.

How we protect your data

We use industry-standard security measures to protect personal and financial information. Online donations are processed through PCI-compliant third-party platforms using secure, encrypted connections. ROOTS does not store credit card information on our servers.

Access to personal data is limited to authorized staff and protected using appropriate technical and organizational safeguards.

How we use and retain your data

We use the information you provide to:

  • Respond to your questions or requests

  • Send updates about ROOTS programs, events, or opportunities you have opted into

  • Improve our website and communications

Comments and their metadata may be retained indefinitely to help manage follow-up comments.

We do not sell or share your personal information with outside parties, except as required by law or when necessary to provide services you have requested.

Your choices and rights

You may opt out of receiving electronic communications at any time using the unsubscribe links provided or by contacting us directly.

You may request:

  • A copy of the personal data we hold about you

  • Corrections to your information

  • Deletion of your personal data, except where we are required to retain it for legal, administrative, or security reasons

Where your data goes

Comments and form submissions may be checked through automated spam detection services. Website backups may be stored securely on third-party servers for recovery purposes only.

Contact us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

ROOTS Young Adult Shelter
4541 19th Ave NE Seattle WA 98105
info@rootsinfo.org